We build an agent for an objective that requires retrieving information and choosing between actions. We define its tools, permitted decisions and approval points. Each action is recorded for review.
What we deliver
Agent configured for a specific objective and tools
Defined permissions, limits and approval points
Typical-case tests and action records
When it fits
The work requires checking several systems and choosing the next step case by case.
What we need to get started
A specific objective, accessible tools and examples of permitted actions and exceptions.
How we evaluate results
Tasks meeting agreed criteria
Team interventions
Errors, duration and cost per task
Practical applications
From a problem to a practical application.
Illustrative scenarios to explain the service. We define the final application with you using your data and working practices.
01
Prepare a proposal
The agent reviews CRM history and an approved offer, identifies missing information and prepares a proposal. Sales reviews the draft before sending it.
02
Coordinate an incident
The agent checks a ticket and connected system status. It proposes an action, requests required approval and records completed steps for the operator.
Project objective
Connected processes with appropriate autonomy and traceability.
How we work
Start with a defined scope. Expand with results.
We agree on the process, who reviews the work and how to measure the initial phase. We then integrate the solution and define ongoing monitoring.
01
Understand the work
Explore the process with your team: tasks, available information, tools and bottlenecks.
02
Test your cases
Use representative examples to assess usefulness, quality and effort before expanding the solution.
03
Connect and deliver
Integrate the workflow, configure access and document how to use it and review its results.
04
Measure and improve
Compare results with agreed criteria and prioritise adjustments based on usage, incidents and cost.
Connected services
A solution connected to your operations.
We can combine these ecosystem capabilities according to the agreed scope and the tools you already use.
