Software and SaaS development
Digital products that solve, scale and evolve.
Insights
Ideas to build and operate better.
Guides, analysis and lessons on product, artificial intelligence, growth, communications and cloud.
Editorial themes
AI, automation and data
AI systems for real-world processes.
Marketing, ecommerce and marketplaces
Demand, catalogue, partners and conversion.
Communications and customer care
Every conversation in the right channel.
Cloud, infrastructure and operations
Available, observable and ready services.
results
53 results
Desarrollo de software y SaaS6 min
Inherited SaaS Settings: How to Define Defaults and Exceptions
Design a clear settings hierarchy so each organization inherits what it needs, allows justified exceptions, and can always understand which value is currently active.
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Desarrollo de software y SaaS6 min
Changing the Administrator of a B2B SaaS Account: How to Transfer Control Without Losing Continuity
A secure transfer separates organizational ownership from individual permissions, verifies the incoming administrator, and plans for disputes, mistakes, and orphaned accounts.
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Desarrollo de software y SaaS7 min
How to Retire Obsolete Feature Flags Without Leaving Hidden Branches in Your Product
Learn how to decide when a feature flag is ready to retire, check its dependencies, remove alternative code paths, and validate the change without losing control of your product.
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Desarrollo de software y SaaS6 min
Test Data in Non-Production Environments: How to Choose the Right Approach
Compare synthetic data, anonymized data, and controlled copies to choose representative test data, limit information exposure, and define practical safeguards for each environment.
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Comunicaciones y atención al cliente6 min
Communication Channel Fallback: When to Switch Channels Without Duplicating Messages
Design fallback rules that distinguish temporary from permanent errors, respect preferences and permissions, and prevent duplicate messages when switching channels.
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Integraciones, APIs y sistemas conectados6 min
Retiring an API Without Breaking Integrations: A Deprecation and Migration Guide
Retiring an API requires understanding its consumers, agreeing on timelines, and validating the migration. This guide explains when to proceed and how to limit risks.
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Desarrollo de software y SaaS7 min
Exporting Data from a SaaS: Scope, Permissions, and Security Controls
A useful export starts by defining which data leaves the system, who can request it, and how the file is protected. This guide offers practical design criteria.
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Operación, observabilidad y mejora continua6 min
How to Hand Over a Digital Project Without Losing Knowledge or Control
A complete handover combines documentation, access, operational practice, and clear responsibilities so the incoming team can maintain and evolve the project.
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Inteligencia artificial, automatización y datos6 min
Rules or Artificial Intelligence: How to Choose the Right Method for Each Step of an Automation
Learn which tasks are best handled by rules, which may benefit from AI, and when to combine them based on data clarity, the cost of errors, and exception handling.
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Desarrollo de software y SaaS6 min
How to Prioritize Software Testing Based on Process Risk
Prioritize testing based on a failure’s impact, likelihood, and detectability. This practical framework helps validate changes without slowing releases or leaving critical risks uncovered.
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Desarrollo de software y SaaS7 min
Where to Validate Data in an Application: The Interface, Server, or an Asynchronous Process
Decide where to validate each piece of data based on user experience, authority, and the cost of errors. A practical framework for combining the interface, server, and asynchronous processes.
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Desarrollo de software y SaaS7 min
B2B SaaS Customer Onboarding: How to Design Activation Without Relying on Manual Support
Design B2B onboarding that guides every organization to its first useful outcome, with recoverable steps, clear responsibilities, and fewer roadblocks.
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