Software and SaaS development
Digital products that solve, scale and evolve.
Insights
Ideas to build and operate better.
Guides, analysis and lessons on product, artificial intelligence, growth, communications and cloud.
Editorial themes
AI, automation and data
AI systems for real-world processes.
Marketing, ecommerce and marketplaces
Demand, catalogue, partners and conversion.
Communications and customer care
Every conversation in the right channel.
Cloud, infrastructure and operations
Available, observable and ready services.
results
43 results
Cloud, infraestructura y operación6 min
Cloud Data Residency: How to Decide Whether You Need Regional Storage
Regional data residency can address genuine obligations, but it also adds complexity. Learn how to assess data, contracts, operations, and alternatives before deciding.
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Integraciones, APIs y sistemas conectados7 min
How to Make API Integration Easier for External Developers
An integrable API helps an external team move from access to a valid operation with fewer questions. Learn how to design, test, and measure that journey.
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Operación, observabilidad y mejora continua7 min
Month-End Close with Connected Data: Controls to Detect Discrepancies Early
Set cutoffs, tolerances, and owners to find differences between systems before month-end close, resolve them with evidence, and improve the next cycle.
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Estrategia y evolución de producto digital7 min
Who Can Change Business Rules on a Digital Platform? A Practical Governance Framework
A practical framework for deciding which business rules teams can edit, which require approval, and which changes need technology review, testing, and controls.
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Desarrollo de software y SaaS7 min
File Uploads in an Application: How to Choose the Right Architecture
Compare uploads routed through your application server with direct-to-storage uploads. Choose an approach based on file size, security, user experience, and operational capacity.
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Desarrollo de software y SaaS6 min
When to Use a Cache in an Application: How to Decide Without Adding Unnecessary Complexity
A cache can reduce latency and load, but it also introduces stale data and operational overhead. Learn when it pays off, what to store, and how to measure the results.
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Comunicaciones y atención al cliente6 min
Customer Data Access in Support: Show the Right Context Without Exposing Unnecessary Information
Define what information each agent needs to resolve a case, and how to limit, retrieve, and log access without replicating unnecessary data.
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Desarrollo de software y SaaS6 min
Changing the Administrator of a B2B SaaS Account: How to Transfer Control Without Losing Continuity
A secure transfer separates organizational ownership from individual permissions, verifies the incoming administrator, and plans for disputes, mistakes, and orphaned accounts.
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Desarrollo de software y SaaS7 min
Exporting Data from a SaaS: Scope, Permissions, and Security Controls
A useful export starts by defining which data leaves the system, who can request it, and how the file is protected. This guide offers practical design criteria.
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Operación, observabilidad y mejora continua6 min
How to Hand Over a Digital Project Without Losing Knowledge or Control
A complete handover combines documentation, access, operational practice, and clear responsibilities so the incoming team can maintain and evolve the project.
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Cloud, infraestructura y operación7 min
How to Test Failover Without Putting Production at Risk: Scope, Signals, and Stop Criteria
Choose the right test level, limit the scope, and agree on stop signals before you begin. This guide explains how to verify service recovery without unnecessary production changes.
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Desarrollo de software y SaaS7 min
Where to Validate Data in an Application: The Interface, Server, or an Asynchronous Process
Decide where to validate each piece of data based on user experience, authority, and the cost of errors. A practical framework for combining the interface, server, and asynchronous processes.
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