Software and SaaS development
Digital products that solve, scale and evolve.
Insights
Ideas to build and operate better.
Guides, analysis and lessons on product, artificial intelligence, growth, communications and cloud.
Editorial themes
AI, automation and data
AI systems for real-world processes.
Marketing, ecommerce and marketplaces
Demand, catalogue, partners and conversion.
Communications and customer care
Every conversation in the right channel.
Cloud, infrastructure and operations
Available, observable and ready services.
results
16 results
Desarrollo de software y SaaS6 min
Migrate Data or Transform It on Read? How to Choose the Right Approach
Compare persistent migration with read-time transformation based on consistency, performance, and consumers. Use practical criteria to choose an approach and plan a reversible transition.
↗
Desarrollo de software y SaaS7 min
B2B SaaS Customer Onboarding: How to Design Activation Without Relying on Manual Support
Design B2B onboarding that guides every organization to its first useful outcome, with recoverable steps, clear responsibilities, and fewer roadblocks.
↗
Estrategia y evolución de producto digital7 min
How to Choose Which Actions Users Should Be Able to Undo in an Application
A practical framework for deciding when to let users undo, restore, or correct actions based on their impact, recovery costs, and effects on connected systems.
↗
Desarrollo de software y SaaS7 min
How to Decide Which Tasks Should Run in the Background and Which Need an Immediate Response
Choosing which tasks to run in the background depends on what users need to do next, the cost of waiting, and how they can check the result later.
↗
Desarrollo de software y SaaS6 min
Offline Mode in an App: How to Decide Which Features Should Remain Available
Decide which tasks can continue without a network, what data to store locally, and how to sync changes without hiding risks or creating conflicts.
↗
Operación, observabilidad y mejora continua6 min
Recurring Incidents: How to Choose Between a Quick Fix, a Permanent Solution, or a Process Change
A practical framework for deciding whether to fix an individual incident, eliminate its root cause, or redesign the process based on frequency, impact, and risk.
↗
Inteligencia artificial, automatización y datos6 min
Duplicate Customers Across Systems: When to Merge Records and When to Request a Review
Set rules for detecting duplicate customers, deciding which records to merge, and protecting useful data through confidence levels, human review, and traceability.
↗
Estrategia y evolución de producto digital6 min
How to Evaluate the Portability of a SaaS Solution Before You Buy
Learn how to assess whether you can replace a SaaS solution without losing data or disrupting workflows by reviewing exports, dependencies, exit tests, and responsibilities.
↗
Inteligencia artificial, automatización y datos7 min
How to Decide Which Decisions Should Be Made by a Person and Which Can Be Executed by Automation
A practical framework for assigning autonomy to automations based on impact, reversibility, uncertainty, context, and the ability to correct errors.
↗
Operación, observabilidad y mejora continua7 min
Error Budgets in Business Processes: How to Decide Which Failures Block, Alert, or Are Fixed Later
Learn how to prioritize errors in digital processes using operational criteria to block, alert, or correct them without unnecessarily slowing the business.
↗
Estrategia y evolución de producto digital8 min
How to Decide Whether to Retire a Feature Without Harming Users or Operations
A practical framework for deciding whether to keep, redesign, restrict, or retire a digital feature using evidence, risk controls, and reversibility.
↗
Integraciones, APIs y sistemas conectados8 min
How to Decide Between Real-Time and Batch Integration Without Compromising Operations
Choose between real-time and batch integration based on the cost of delay, volume, available recovery options, and operational capacity.
↗