Software and SaaS development
Digital products that solve, scale and evolve.
Insights
Ideas to build and operate better.
Guides, analysis and lessons on product, artificial intelligence, growth, communications and cloud.
Editorial themes
AI, automation and data
AI systems for real-world processes.
Marketing, ecommerce and marketplaces
Demand, catalogue, partners and conversion.
Communications and customer care
Every conversation in the right channel.
Cloud, infrastructure and operations
Available, observable and ready services.
results
72 results
Desarrollo de software y SaaS6 min
Migrate Data or Transform It on Read? How to Choose the Right Approach
Compare persistent migration with read-time transformation based on consistency, performance, and consumers. Use practical criteria to choose an approach and plan a reversible transition.
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Desarrollo de software y SaaS6 min
Application Compatibility Matrix: How to Decide Which Browsers, Devices, and Versions to Support
Choose which browsers, devices, and versions to support using evidence about usage, risk, and cost. A clear matrix helps teams prioritize testing and communicate limits.
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Comunicaciones y atención al cliente7 min
What to Communicate During a Digital Incident: Be Clear Without Speculating
Learn when to notify users, what information to share, and how to provide updates during a digital incident without presenting internal hypotheses as facts.
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Desarrollo de software y SaaS7 min
B2B SaaS Customer Onboarding: How to Design Activation Without Relying on Manual Support
Design B2B onboarding that guides every organization to its first useful outcome, with recoverable steps, clear responsibilities, and fewer roadblocks.
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Cloud, infraestructura y operación6 min
Graceful Degradation in Applications: What to Keep When a Dependency Fails
Decide which features to keep, limit, or stop when a dependency fails. This practical framework helps protect data, inform users, and restore service safely.
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Estrategia y evolución de producto digital7 min
How to Choose Which Actions Users Should Be Able to Undo in an Application
A practical framework for deciding when to let users undo, restore, or correct actions based on their impact, recovery costs, and effects on connected systems.
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Desarrollo de software y SaaS7 min
How to Decide Which Tasks Should Run in the Background and Which Need an Immediate Response
Choosing which tasks to run in the background depends on what users need to do next, the cost of waiting, and how they can check the result later.
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Operación, observabilidad y mejora continua7 min
How to Design a Manual Review Queue for Automations
A manual review queue turns automation exceptions into understandable, assignable, traceable cases, with clear actions and defined criteria for resolution.
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Operación, observabilidad y mejora continua7 min
How Long to Retry Failed Messages: A Policy That Protects Operations
Set retry windows for failed messages according to their cause, urgency, and validity. A clear policy reduces duplicates, delays, and unnecessary manual reviews.
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Integraciones, APIs y sistemas conectados6 min
Integrations with Time Limits: How to Design Timeouts and Cancellations That Protect Business Processes
Set how long each integration can wait, decide what happens when the limit expires, and recover uncertain outcomes without duplicating actions or leaving processes stuck.
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Inteligencia artificial, automatización y datos7 min
Outdated Business Data: How to Decide When a Figure Is No Longer Reliable
Define data freshness according to the decisions it supports. Set acceptable delays, make lag visible, and decide what to do when information becomes outdated.
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Marketing, ecommerce y marketplaces7 min
Products and Variants in an Ecommerce Catalog: How to Prevent Duplicates Across Channels
Learn how to distinguish products, variants, and offers, and assign consistent identifiers and attributes to prevent duplicates when connecting sales channels and systems.
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