Software and SaaS development
Digital products that solve, scale and evolve.
Insights
Guides, analysis and lessons on product, artificial intelligence, growth, communications and cloud.
Editorial themes
Digital products that solve, scale and evolve.
AI systems for real-world processes.
Demand, catalogue, partners and conversion.
Every conversation in the right channel.
Available, observable and ready services.
Design SaaS invitations with clear states, expiration rules, safe resending, and consistent handling of duplicate emails, existing accounts, and permission changes.
↗
Design a clear settings hierarchy so each organization inherits what it needs, allows justified exceptions, and can always understand which value is currently active.
↗
A secure transfer separates organizational ownership from individual permissions, verifies the incoming administrator, and plans for disputes, mistakes, and orphaned accounts.
↗
A complete handover combines documentation, access, operational practice, and clear responsibilities so the incoming team can maintain and evolve the project.
↗
Learn which tasks are best handled by rules, which may benefit from AI, and when to combine them based on data clarity, the cost of errors, and exception handling.
↗
A clear deadline policy defines when the clock starts, what pauses it, and what happens when time runs out. Learn how to reduce delays, disputes, and manual work.
↗
Design B2B onboarding that guides every organization to its first useful outcome, with recoverable steps, clear responsibilities, and fewer roadblocks.
↗
A practical framework for deciding when to let users undo, restore, or correct actions based on their impact, recovery costs, and effects on connected systems.
↗
Separate plans, features, limits, and permissions to offer flexible options without duplicating rules or creating inconsistencies between the interface and the API.
↗
A practical permissions review can uncover inherited access, ownerless accounts, and excessive privileges before they disrupt operations or create unnecessary risk.
↗
Set API quotas according to the consumer, operation, and available capacity. Learn how to respond when limits are exceeded and refine policies using metrics.
↗
Compare roles and contextual rules to decide who can do what in a B2B application. Identify signs of complexity and plan a safe evolution.
↗