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16 · Data, commerce and operations

Shopping and recommendation assistants

Guide product selection through needs questions and explained comparisons using the connected catalogue.

Technology connected to your business

The solution in detail

Recommendations that explain relevant differences.

The assistant asks about use, constraints and preferences and consults the connected catalogue. It presents options supported by available data and explains comparison attributes. Prices and availability are retrieved from integrated sources when included in scope.

What we deliver

  • Needs conversation and recommendation criteria
  • Catalogue queries and attribute comparisons
  • Options with explanations and product links

When it fits

Your catalogue is broad and shoppers need help identifying suitable options.

What we need to get started

Reliable records, compatibility criteria and the price or availability sources to integrate.

How we evaluate results

  • Recommendations meeting requirements
  • Queries reaching a useful product page
  • Questions requiring human support

Practical applications

From a problem to a practical application.

Illustrative scenarios to explain the service. We define the final application with you using your data and working practices.

01

Choose between alternatives

A buyer describes intended use and a compatibility condition. The assistant compares catalogue options and explains the attributes supporting each proposal.

02

Navigate a large catalogue

A shop has many product variants. Questions about use, preferences and budget narrow options and link to records for checking details before purchase.

Project objective

Better-informed purchasing decisions and simpler navigation.

How we work

Start with a defined scope. Expand with results.

We agree on the process, who reviews the work and how to measure the initial phase. We then integrate the solution and define ongoing monitoring.

01

Understand the work

Explore the process with your team: tasks, available information, tools and bottlenecks.

02

Test your cases

Use representative examples to assess usefulness, quality and effort before expanding the solution.

03

Connect and deliver

Integrate the workflow, configure access and document how to use it and review its results.

04

Measure and improve

Compare results with agreed criteria and prioritise adjustments based on usage, incidents and cost.

Linkses

Tell us which task you want to improve.

Describe the process, its users and what is holding you back. This helps us assess an initial phase and the necessary connections.

Discuss your project