Insights

Ideas to build and operate better.

Guides, analysis and lessons on product, artificial intelligence, growth, communications and cloud.

Editorial themes

Software and SaaS development

Digital products that solve, scale and evolve.

AI, automation and data

AI systems for real-world processes.

Marketing, ecommerce and marketplaces

Demand, catalogue, partners and conversion.

Communications and customer care

Every conversation in the right channel.

Cloud, infrastructure and operations

Available, observable and ready services.

results

7 results

Cloud architecture diagram showing data, backups, and services distributed across regions

Cloud, infraestructura y operación6 min

Cloud Data Residency: How to Decide Whether You Need Regional Storage

Regional data residency can address genuine obligations, but it also adds complexity. Learn how to assess data, contracts, operations, and alternatives before deciding.

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API integration journey from obtaining credentials to completing the first valid operation

Integraciones, APIs y sistemas conectados7 min

How to Make API Integration Easier for External Developers

An integrable API helps an external team move from access to a valid operation with fewer questions. Learn how to design, test, and measure that journey.

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Product and operations team reviewing permissions, impact, and approval processes for business rule changes

Estrategia y evolución de producto digital7 min

Who Can Change Business Rules on a Digital Platform? A Practical Governance Framework

A practical framework for deciding which business rules teams can edit, which require approval, and which changes need technology review, testing, and controls.

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Operations team monitoring a controlled switchover test for a digital service

Cloud, infraestructura y operación7 min

How to Test Failover Without Putting Production at Risk: Scope, Signals, and Stop Criteria

Choose the right test level, limit the scope, and agree on stop signals before you begin. This guide explains how to verify service recovery without unnecessary production changes.

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Isolated test environment for validating an integration before connecting it to production

Integraciones, APIs y sistemas conectados6 min

Integration Sandboxes: When to Use One and How to Keep It Close to Production

An integration sandbox lets you validate connections without affecting live operations. Learn when to use one, what it should reproduce, and how to manage differences from production.

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Diagram of web application load testing with user journeys

Software y SaaS6 min

Load testing based on real user journeys: find the limit before users do

Design web application load tests with real user journeys, verifiable thresholds, and useful evidence to make decisions before a usage spike.

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Team reviewing a restoration test for a digital service

Cloud Operations6 min

How to verify that a backup can recover a service

A guide to designing restoration tests, validating services and data, gathering evidence, and improving operational continuity.

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