Insights

Ideas to build and operate better.

Guides, analysis and lessons on product, artificial intelligence, growth, communications and cloud.

Editorial themes

Software and SaaS development

Digital products that solve, scale and evolve.

AI, automation and data

AI systems for real-world processes.

Marketing, ecommerce and marketplaces

Demand, catalogue, partners and conversion.

Communications and customer care

Every conversation in the right channel.

Cloud, infrastructure and operations

Available, observable and ready services.

results

3 results

Diagram of an integration showing time limits, cancellation, and recovery of a pending operation

Integraciones, APIs y sistemas conectados6 min

Integrations with Time Limits: How to Design Timeouts and Cancellations That Protect Business Processes

Set how long each integration can wait, decide what happens when the limit expires, and recover uncertain outcomes without duplicating actions or leaving processes stuck.

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Product team evaluating which app tasks should remain available without an internet connection

Desarrollo de software y SaaS6 min

Offline Mode in an App: How to Decide Which Features Should Remain Available

Decide which tasks can continue without a network, what data to store locally, and how to sync changes without hiding risks or creating conflicts.

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Team reviewing the criticality and service levels of internal processes.

Cloud, infraestructura y operación8 min

Which Processes Need an SLA and Which Need an Operational Expectation

A practical framework for deciding which internal processes require an SLA and which need reviewable operational targets, without inflating costs.

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